Managed IT Monitoring
Minimising downtime is crucial to productivity.
As a Managed IT Service Provider we can monitor your IT system’s performance, detect issues and take corrective actions.
What is managed
IT support?
Businesses of all sizes can benefit from outsourced IT services. Delivered via onsite and remote helpdesk support, the services include security patching, security software, device management and productivity software. Managed IT services establishes improved operations and is a cost-effective alternative to directly employed staff.
Your IT assets are routinely monitored via installed software, reviewing PC health, storage capacities, software updates and system optimisation. The result, less IT headaches for you!
What are the benefits of outsourcing?
– Improved operations
– Stay up-to-date with technology
– Cost effective compared to directly-employed staff
– Preventative rather than reactive problem resolution
– Access to a team of trained experts
– Reduce risk and downtime
Monitoring
We provide proactive monitoring of your hardware and software to evaluate system performance and help detect and resolve operating issues.
Asset Management
Maintaining the performance of your business IT assets is crucial to productivity. Our asset management service includes system setup, software and hardware upgrades and disposing of equipment at the end of its life cycle.
Performance Reporting
We will routinely review the monitored metrics for your IT systems and provide a detailed report, identifying areas that require improvements in efficiency.
SERVICES
- Service desk remote and on-site support
- Network and device monitoring
- Systems management
- Network management
- Cloud services
- Workstation patching
- Server patching
- Data backup and recovery
PLANS & SUPPORT LEVELS
| Features | Platinum | Gold | Silver | Bronze |
|---|---|---|---|---|
| Tech Barn RMM | ||||
| Sophos Intercept X | Advanced | Advanced | Advanced | Essential |
| Sophos Email Security with Encryption | ||||
| Sophos Device Encryption | ||||
| Keeper Business Password Management | ||||
| Drop Suite Microsoft 365 Backup | ||||
| Security Awareness Training | ||||
| IT Support | Unlimited | Charged hourly on request^ | ||
^Gold, Silver and Bronze plans do not include labour support hours.
